Supporting users with day to day hardware & software issues as well as assisting with their questions on all software & technology.
Ensuring all servers, switches & infrastructure are performing as they should on a daily basis. Maintenance of telephone systems.
Planning of all copper & fibre cabling installations, new and replacement. Configuration & Installation of all managed switches & server hosts, SANS & backup systems.
Installation & upgrade of both Windows Server and Windows Workstation. Ensuring all are patched & all security updates are applied.
Creation, management & maintenance of all server clients on both VMware & Hyper-V.
Set up & maintenance of Managed Wi-Fi controller & AP's. Management of BYOD devices.
Repair & component swaps in both workstations & laptops. Reinstallation of operating systems, both manual & by Windows Deployment Server.
Maintenance of Anti-Virus, Firewall & management of Email & school data to GDPR standards. Management of Internet Filtering.
Testing new software in a model environment to ensure compatibility & funtionality with the network & existing software.
Management & updating of cloud based Asset Management database. Responsibly disposing of redundant equipment.
Planning & implementation of all IT projects, large & small through to completion.
Creation & updating of in-depth Network documentation.
Procurement of all IT ensuring value for money is achieved at all times.
Management of the IT budget