MC05

EXPERIENCE

Brentwood Academies Trust

Location: Brentwood, Essex
Position: Trust IT Manager for St Martins School & Larchwood Primary School
Dates: August 2014 to Date


- Managing a team of 4 Technicians
- Mentoring of IT Apprentices.
- An understanding of the workings of a Multi Academy Trust, including aims, goals and expectations of working towards these goals.
- Working with outsourced/3rd Party IT Service providers, both support and procurement.
- Building excellent working relationships with customers and service providers, based on transparency and communication with an aim to continuously improve services.
- Ensuring all Stakeholders are involved in regular communication, ensuring that they are fully updated on project progression.
- Running projects and support on multiple sites simultaneously.
- Dealing with vendors for both products and services, obtaining maximum value for money and ensuring requirements are met and exceeded.
- Manage the operation of the IT infrastructure across both school sites and plan its strategic development.
- Ensure the school’s IT facilities enable and enhance teaching, learning and administration.
- Effectively manage the IT support team to optimise service delivery Trust wide and ensure ongoing professional development and training for team members.
- Manage, maintain and control all IT equipment.
- Manage the day to day operations of both school networks.
- Ensure procurement of all hardware and software adheres to best value principles and is subject to a high quality evaluation, installation and maintenance.
- Manage the IT team to ensure a professional, efficient and effective support service for staff and pupils.
- To implement and maintain an electronic database of all ICT support requests.
- Maintain an electronic inventory of all IT hardware and software, identifying those items that form a part of the asset register and liaising with the finance team and accountants accordingly.
- Ensure all IT users have the correct access rights and accounts are regularly reviewed.
- Manage the maintenance of IT resources (hardware and software) of both schools.
- Manage the accurate production of network documentation of the network resources (hardware and software) and inventories and the Fixed Asset Register.
- To manage all system updates, including SIMS, recognising the flexibility required and need to run some updates after hours or at weekends.
- Manage, maintain and develop the schools broadband internet access and email systems.
- Supervise the provision of technical advice to all staff.
- Advise SLT on opportunities to improve existing systems.
- Manage staff appraisal and monitoring of performance.
- Control and implement the school’s security policies in respect of all software and hardware and ensure the security and integrity of the networks, licensing and copyright requirements.
- Be prepared to attend training courses and also identify training needs of staff.
- Offer technical advice and support to other schools within the Brentwood Academies Trust.
- Prepare and manage the IT budgets, reporting any variances to the Finance Director.
- To ensure disaster recovery procedures are in place and regularly tested. Ensuring back up procedures are robust and comply with the BAT financial regulations.
- Assist with providing strategic support and direction.
- Raise the profile of IT in the school.
- Raise risk assessment awareness for safe working practice in IT.
- Maintain existing relations with IT suppliers and partners whilst focusing on value for money.
- Advise on purchasing and negotiation of hardware and support contracts.
- Advise on school requirements, upgrades and new technologies and their application.
- Supervise projects as required including working with contractors and consultants.
- Develop and facilitate a better teaching and learning environment.
- Contribute to delivery of whole staff training.
- Maintenance of the St Martins telephone system.
- Support the site team in management of the St Martins CCTV system.
- Ensure all systems comply with the current GDPR requirements.
- Support of St Martins cashless catering system.
- Management of the school web filtering system.
- Maintain and update St Martins website.

Projects Successfully Managed:

- Migration of St Martins Email from onsite Exchange 2007 server to Office 365.
- Upgrade of servers from 2003 to 2012 R2.
- Migration and upgrade from Server 2008 to Server 2012/2016
- Renewal of Server Hosts and SAN.
- Replacement of St Martins aged CAT 5 cabling to CAT 6, including new fibre optics and managed switch configuration.
- Installation of 2nd Core switch.
- Migration and implementation to new broadband provider.
- Migration to new parental communication system
- Planning and implementation of a new St Martins website.
- Implementation of new managed network and data migration in Larchwood Primary
- Upgrade of both schools from Windows 7 to Windows 10.
- Implementation of managed print software in both schools.
- Rollout of Microsoft Teams to both schools.