Position: Technical Liaison
From: January 1999
To: August 2001
January 1999 to December 1999 - Employed by ICL, working on site supporting Transport for London
January 2000 to August 2001 - Employed by ITNet, working on site supporting Transport for London
- Managing and authorizing all Service and Change requests.
- Managing and Implementing all small projects.
- Managing and updating all TFL Technical documentation.
- 1st, 2nd and 3rd Line Hardware and Software Support.
- Building and managing the TFL model Office for software testing.
- Daily maintenance of TFL network.
- Managing quarterly Hardware audits.