Position: IT Manager for St Martins School & Larchwood Primary School
Location: Brentwood, Essex
From: August 2014
Support Staff Governor from March 2020 to June 2021
Managing a team of 4 Technicians.
Mentoring of IT Apprentices.
An understanding of the workings of a Multi Academy Trust, including aims, goals and expectations of working towards these goals.
Working with outsourced/3rd Party IT Service providers, both support and procurement.
Building excellent working relationships with customers and service providers, based on transparency and communication with an aim to continuously improve services.
Ensuring all Stakeholders are involved in regular communication, ensuring that they are fully updated on project progression.
Running projects and support on multiple sites simultaneously.
Dealing with vendors for both products and services, obtaining maximum value for money and ensuring requirements are met and exceeded.
Manage the operation of the IT infrastructure across both school sites and plan its strategic development.
Ensure the school’s IT facilities enable and enhance teaching, learning and administration.
Effectively manage the IT support team to optimise service delivery Trust wide and ensure ongoing professional development and training for team members.
Manage, maintain and control all IT equipment.
Manage the day to day operations of both school networks.
Ensure procurement of all hardware and software adheres to best value principles and is subject to a high quality evaluation, installation and maintenance.
Manage the IT team to ensure a professional, efficient and effective support service for staff and pupils.
To implement and maintain an electronic database of all ICT support requests.
Maintain an electronic inventory of all IT hardware and software, identifying those items that form a part of the asset register and liaising with the finance team and accountants accordingly.
Ensure all IT users have the correct access rights and accounts are regularly reviewed.
Manage the maintenance of IT resources (hardware and software) of both schools.
Manage the accurate production of network documentation of the network resources (hardware and software) and inventories and the Fixed Asset Register.
To manage all system updates, including SIMS, recognising the flexibility required and need to run some updates after hours or at weekends.
Manage, maintain and develop the schools broadband internet access and email systems.
Supervise the provision of technical advice to all staff.
Advise SLT on opportunities to improve existing systems.
Manage staff appraisal and monitoring of performance.
Control and implement the school’s security policies in respect of all software and hardware and ensure the security and integrity of the networks, licensing and copyright requirements.
Be prepared to attend training courses and also identify training needs of staff.
Offer technical advice and support to other schools within the Brentwood Academies Trust.
Prepare and manage the IT budgets, reporting any variances to the Finance Director.
To ensure disaster recovery procedures are in place and regularly tested. Ensuring back up procedures are robust and comply with the BAT financial regulations.
Assist with providing strategic support and direction.
Raise the profile of IT in the school.
Raise risk assessment awareness for safe working practice in IT.
Maintain existing relations with IT suppliers and partners whilst focusing on value for money.
Advise on purchasing and negotiation of hardware and support contracts.
Advise on school requirements, upgrades and new technologies and their application.
Supervise projects as required including working with contractors and consultants.
Develop and facilitate a better teaching and learning environment.
Contribute to delivery of whole staff training.
Maintenance of the St Martins telephone system.
Support the site team in management of the St Martins CCTV system.
Ensure all systems comply with the current GDPR requirements.
Support of St Martins cashless catering system.
Management of the school web filtering system.
Maintain and update St Martins website.
Projects Successfully Managed
Migration of St Martins Email from onsite Exchange 2007 server to Office 365.
Upgrade of servers from 2003 to 2012 R2.
Migration and upgrade from Server 2008 to Server 2012/2016
Renewal of Server Hosts and SAN.
Replacement of St Martins aged CAT 5 cabling to CAT 6, including new fibre optics and managed switch configuration.
Installation of 2nd Core switch.
Migration and implementation to new broadband provider.
Migration to new parental communication system
Planning and implementation of a new St Martins website.
Implementation of new managed network and data migration in Larchwood Primary
Upgrade of both schools from Windows 7 to Windows 10.
Implementation of managed print software in both schools.
Microsoft Teams - Installation and configuration of Teams in both schools to allow remote learning. Custom policies put in place to ensure that the system cannot be misused.
Set up of cloud document areas for remote learning.
Contactless door system - Conversion of the existing push code door system to a card system. All staff issued with a card to allow access.
Conversion of Biometric catering system to a contactless card system - Biometric readers removed and card readers put in their place. Each member of staff and all students issued a card linked to their catering account. These cards double as ID badges and door access where needed.
The preparation and distribution of IT kit to disadvantaged students for home learning.
The procurement and distribution of mobile wi-fi to disadvantaged students for home learning.